Correctional facilities across the country continue to struggle with applicant flow and hiring speed. For the Jefferson Parish Sheriff's Office in Louisiana, the challenge wasn’t just finding enough candidates, it was managing the sheer volume of interest and keeping the hiring process moving efficiently. RCI stepped in to help.
The Challenge: High Demand, Heavy Workload
Like many public safety agencies across the country, Jefferson Parish faced intense hiring demands at its correctional center. Their internal team was already stretched thin, and each vacant position carried a cost, not just in overtime and staffing strain, but in the ability to serve their community safely and effectively.
The Sheriff’s Office needed a partner who could maintain momentum of candidate flow while easing the pressure on their internal staff.
The Solution: A High-Touch, High-Volume Approach
RCI launched an outreach campaign that consistently delivered results; nearly 10 applicants scheduled every day over a six-month period. Through prescreening, scheduling, and daily communication, RCI kept the hiring funnel full while enabling Jefferson Parish’s HR team to focus on decision-making rather than administrative overload.
RCI’s responsiveness also allowed Jefferson Parish to fine-tune its screening process midstream. That flexibility made a major difference in moving applicants faster without sacrificing quality.
The Results: 30 Hires, Plus Direct Applicants
By the end of the six-month engagement, Jefferson Parish had hired approximately 30 new employees for its correctional center. Many came through RCI’s direct outreach and scheduling. Others applied directly to the agency, driven by increased awareness from RCI’s job postings.
In both cases, RCI played a critical role in building visibility, accelerating hiring, and improving efficiency.
“Although the cost was high, the benefit of having almost 10 applicants scheduled every day was very beneficial… Your team's communication was very helpful in allowing us to provide the necessary feedback to make the prescreening process more efficient, further making our hiring process more efficient… Thank you for your assistance and professionalism in helping us meet our hiring goals.”
— Kevin Kwon, HR Director, Jefferson Parish Sheriff's Office
A Smarter, Faster Future
With the right volume, communication, and process, Jefferson Parish turned a hiring challenge into a staffing solution, and a more efficient system for the long haul. RCI was proud to support their mission, one applicant at a time.
Ready to turn your recruiting challenges into results? Let’s talk.
